Jane Malcolm-Davies is director of JMD&Co, a live interpretation consultancy. She managed costumed interpretation at Hampton Court Palace from 1992 to 2004 and was lecturer in leisure management at the University of Surrey, where she gained her doctorate in heritage interpretation, until 2005. Her current work includes training front-of-house staff for historic properties, including Buckingham Palace. Jane also undertakes interpretation, evaluation and other visitor studies for heritage organizations such as The National Trust and Historic Scotland.
